Our privacy policy has been updated on May, 2024.

We, Channel Enterprises (HK) Ltd., (“we” or “us”) respects your privacy and is committed to protecting your personal information. This privacy policy outlines how we collect, use, share, and protect your information.

1. Information Collection

We may collect the following types of information:

• Personal Information: Such as your name, email address, phone number, mailing address, and more.

• Usage Information: Information about how you use our website, including browsing history, click records, and access times.

• Technical Information: Such as your IP address, browser type, and operating system.

2. Information Use

The information we collect will be used for the following purposes:

• To provide and maintain our services.

• To process your transactions and requests.

• To improve our website and services.

• To send you notifications and promotional information related to our services.

• To conduct data analysis and research to understand user behavior and preferences.

3. Information Sharing

We will not sell, trade, or rent your personal information to third parties without your consent, except in the following situations:

• Legal Requirements: We may disclose your information if required by law, regulation, or court order.

• Business Transfers: If we sell or transfer all or part of our business, your information may be transferred as a business asset.

• Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf.

4. Permissions

• These permissions are required for the proper operation of the application (iXchange UP APP) to use a Bluetooth module and to use functions such as discovery, connection, transmission and reception of data, requested by the following permissions:
• BLUETOOTH_ADMIN – allows the iXchange UP to discover and pair bluetooth devices.
  BLUETOOTH – allows the iXchange UP to connect to paired bluetooth devices.
  LOCATION – allows the iXchange UP to access the location on the bluetooth devices.
  READ/WRITE – allows the iXchange UP to store on the bluetooth devices for the installation and upgrade.

5. Information Protection

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights

You have the right to access, correct, or delete your personal information stored by us. If you wish to exercise these rights, please contact us using the contact information provided below.

7. Contact Us

If you have any questions or concerns about this privacy policy, please contact us:

• Email: channel@ce.com.hk

• Phone: +852 24321515

• Mailing Address: Room 2006, 20/F, Lucida Industrial Building, 43-47 Wang Lung Street, Tsuen Wan, N.T., Hong Kong

• Application Name: iXchange UP    

• Developer Name: Channel Enterprises (Hong Kong) Limited

7. Changes to the Privacy Policy

We may update this privacy policy from time to time. When we make significant changes, we will post a notice on our website and, if necessary, obtain your consent.